Specialist Watch Servicing & Restoration
HOROLOGICAL UNDERGROUND BRISTOL


Independent Bristol watchmaking atelier specialising in fine Swiss watch servicing, complicated mechanical repairs, and vintage and antique watch restoration


Our workshop is based in Bristol, find us at 13 The Arcade, Broadmead Bristol BS1 3JA [View on Google Maps]
Call or WhatsApp us at: +447745527936 , and e-mail us for a free repair assessment at horological.underground@gmail.com

Our workshop primarily undertakes complete servicing, specialist mechanical repair and restoration work. We may be unable to accept a repair where professional intervention would not be technically appropriate or where the likely cost would substantially exceed the value or serviceability of the watch. Please make yourself aware of our Warranty terms and conditions, as our guarantee does not cover damage incurred from misuse, dropping, etc., and from instances where the guidelines have not been followed.

OUR WATCH REPAIR SERVICES

  • Fine Swiss mechanical and automatic watch servicing
  • Complicated mechanical watch repair
  • Mechanical chronograph servicing and repair
  • Vintage wristwatch servicing / restoration
  • Antique and pocket watch restoration
  • Case resealing and water-resistance testing, where appropriate
  • Watch case and bracelet restoration
  • Watch crystal cutting, polishing and manufacture
  • Replacement and restoration of crowns, tubes and pushers
  • Manufacture and adaptation of unavailable watch parts
  • Precision lathe work and micromachining
  • Bespoke watch case making

A fine watch requires more than a general repair-counter approach. It requires correct diagnosis, appropriate servicing procedures, careful handling and an understanding of the difference between necessary restoration and avoidable alteration.

Horological Underground was founded by watchmaker German Polosin, who has worked with vintage, antique and complicated watches since 2006. Our Bristol atelier combines traditional watchmaking skills with modern equipment for movement servicing, microscopy, timing analysis, pressure testing, case restoration and precision parts manufacture.

The principal technical work is completed within our own workshop rather than being passed through a general jewellery repair counter. This allows us to maintain direct control over the work and communicate clearly with the owner throughout the process.

Sorry we do not provide clock repairs.

HOW TO GET REPAIR QUOTE BY E-MAIL OR WHATSAPP

We provide FREE work scope and price estimates. Please send us a photos of your timepiece with all its visible defects, as well as a short description what is wrong with it (not running, hands not setting, rattles etc). E-mail for inquiries: horological.underground@gmail.com or WhatsApp +447745527936.

OUR PAST REPAIR PROJECTS

Watch Case Creations:

Vintage and Antique Restoration Projects:

OUR WORKSHOP EQUIPMENT

Our atelier includes dedicated areas and specialist equipment for movement servicing, precision inspection, water-resistance testing, case restoration and parts manufacture. We use professional watchmaking equipment, appropriate oiling specifications, high-grade lubricants and specialist cleaning processes selected according to the individual calibre and application.

For typical watch repairs:

  • Timegraphers – 3 different types for cross-check
  • Elma mechanical watch cleaning machine (Germany)
  • Ultrasonic machines x2
  • Elma Germany vacuum WR testing machine -1 ATM
  • Portescap Swiss manual WR testing machine +5 ATM
  • Calypso water pressure WR testing machine +12 ATM
  • Elma Antimag automatic demagnetizer
  • Boley & Star staking sets (Germany)
  • Favorite Swiss / microscrew jewelling staking sets
  • Binocular microscopes x6
  • Quality Contol Station TV-microscope 200x
  • Case openers assorted
  • Precision glass mounting press x2
  • UV rotary table kiln 36W
  • Balancing, poising, etc micro machines

For watch parts machining/finishing:

  • Micro lathe 8mm (Germany) w/microscope
  • Micro lathe 8mm (custom made) w/microscope
  • Cowells 90ME Small Lathe (England) 400W
  • Schaublin 102N Precision Lathe (Swiss) 1600W
  • Boley precision micro drill (Germany) 300W
  • Perlage machine (Valjoux Swiss)
  • Polishing wheel machine
  • Manual microdrills
  • Belt sanding machine
  • Disc lapping machine + turret toolset
  • Sandblasting machine
  • Laser engraving machine 3-axis, 30W
  • Geneva Stripe CNC machine, 3-axis 2200W
  • Metal/enamel temperature treatment kiln
  • 3D printer (plastic filament type)

STANDARD WARRANTY TERMS

Warranty is provided for fully repaired/serviced items (except partial repair), subject to the usage and care guidelines. We can’t provide full warranty for partially repaired items (for example, just a crown replacement or scratched crystal replacement).

High grade modern waterproof watches12 months movement only warranty (for exceptional item condition 24 months)
Vintage wristwatches, pocket watches6-12 months movement only warranty
Water resistanceOnly testing. No warranty provided
Outer elements (glass, crown, pusher, bracelet, clasp etc)No warranty provided
Particular warranty terms is noted in the Service Invoice.

We accept all kinds of card & contactless payments in shop or via e-mail invoicing

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